Backup DBA Services Overview

Service Plan | Service Brochure (PDF, 2.61 MB)

Our Backup DBA service is designed to ensure that your databases always have coverage. Often times, a single DBA and/or a short-staffed IT environment cannot provide the total database coverage and expertise that your business needs. This service fills the holes in database coverage while giving you the benefit of the collective database knowledge of our team.

When you sign-up for our Backup DBA Service, we become part of your team and are there when you need us. We actively work with your staff to learn and document your environment, so when you call for support, we are experts on your environment as the rest of your team!

We are available for scheduled outages, especially during off-hours when your staff may not be available. If there is an emergency, you can call our team any time, day or night, and be assured that you are getting prompt support from someone who knows and understands your environment.

Important Features of our Service

24X7X365 DBA TEAM Availability: Our DBA team is available to you around the clock.
Off Hours Support: We provide support when your staff cannot so your databases are covered at all times.
Always Current: We work with your staff to track changes in your environment so we are current at all times.
Performance Tuning: We monitor the performance of the database on a regular basis and provide performance tuning support to ensure that the database response is satisfactory for its users.
Space Optimization: We regularly monitor the disk space of the database server and tune the space usage of the database objects.
Outage Availability: Day or night, we provide all necessary database support during outages of your database environment.
Emergency Availability: We are always available and are a phone call away.